Delivery Information

Please be aware that ALL KPink jute bags take 20 WORKING DAYS to dispatch. All KPink jute bags are hand drawn and painted with many hours spent on each to get all the details just right for you. I'm very fussy about the details on all the bags I create so none are sent out until I am happy with them. At busy times such as Christmas there are NO dispatch times on orders due the amount of orders I recieve. Deadline dates for these busy times are always advertised well in advance.

All KPink sublimated items such as mugs, memory mounts etc take 12 WORKING DAYS to dispatch. At busy times such as Christmas there are no dispatch times on orders due to the amount I recieve. All deadlines will be advertised in plenty of time.

All items are sent with a tracking number to avoid any loss of parcels. Please be aware that postage addresses will NOT be changed once we've recieved your order so if you need to dispatch it to a different address please do so when placing you order.

KPink is having a Baby!!

2018 is bringing a new addition to our KPink family, we're expecting our first Baby. This will mean we need to put a definite deadline into place to allow me the time to get all orders dispatched before Baby KP arrives. It should also allow me a little time before and after labour to rest and recover. Please be aware that this is our first baby and everything is brand new to us, we don't want to miss a second so it's vital at times that you please bare with me answering all my admin. It's been a rough start with morning sickness and we have no idea what ahead of us so please allow me 24-48 hours to reply to all admin.

Any orders placed AFTER 16TH JUNE 2018 will NOT be processed till I return to work mid August 2018, around the 13th August 2018. I understand this is a long time to wait for items but my health and new Baby must come first at this time. As soon as I  return to work I willp rocess all orders in the order I received them and I'll also be giving regular updates on all my social media as to how we are doing. If for any reason these dates need to change (we all hope for a straight forward pregnancy but have no idea whats ahead) I will contact everyone and also give updates on my social media.

For any orders regarding specific dates please contact me BEFORE you order, specifically Wedding orders. Summer is our busiest time for Wedding orders but the deadline can NOT be increased.

The deadline date is advertised in EVERY listing on the website twice, once in the decription and once in the images. It's also on the front of the website, in my delivery information and my Terms nd Conditions. As well as this it will be advertised throughout the year on all my social media. Please be aware that when you place an order you have to agree to the Terms and Conditions to process the order, by doing so you are agreeing to these timescales and deadlines.

Thank you for your patience and understanding at such an important and exciting time for KPink and we look forward to sharing our journey with you all.

Kind Regards

Kelly Pink xx

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